Appointments

The practice offers face-to-face and telephone appointments.

We have more than 7,400 registered patients and recognise that something getting an appointment may not be easy, but we do try to offer various alternative from pre-bookable appointments to urgent telephone triage.

Please do not blame the receptionist if your ideal time is not available, as they can only offer what is there and will always do their best to assist you. When phoning in, you will be asked for a reason for your request. This will be so we can give you the best appointment to suit your problem.

Online Booking

We also have a number of appointments that can be booked online via the patient access system. You do need to register for this service, which can be done by speaking to a member of the reception team.

Cancellations 

When patients fail to attend pre-booked appointments it prevents someone else being seen. If patients frequently fail to turn up or give enough cancellation notice (24 hours) they may be asked to register elsewhere. Patients will be given three formal warnings in regards to unattended appointments, before being removed from the practice list.