This Privacy Notice explains what information we collect about you, how we store this information, how long we retain it and with whom and for which legal purpose we may share it.
Watling Medical Practice also publishes a number of specific notices which are available at the bottom of this page.
Page 2: Who we are?
Page 2: Why we collect personal information about you?
Page 2: What is our legal basis for processing your personal information?
Page 3: What personal information do we need to collect about you and how do we obtain it?
Page 4: What do we do with your personal information and what we may do with your personal information?
Page 5: Who do we share your personal information with and why?
Page 6: How we maintain your records?
Page 7: What are your rights?
Page 8: Who is the Data Protection Officer?
Page 8: How to contact the Information Commissioners Office
|Who we are?||Watling Medical Practice employs more than 20 members of staff and runs in the Northwich area of Cheshire.
Our Practice is registered with the Information Commissioner’s Office (ICO) to process personal and special categories of information under the Data Protection Act 2018 (subject to parliamentary approval) and our registration number is Z6789122
For further information please refer to the ‘About US’ page on our website
|Why we collect personal information about you?||The staff caring for you need to collect and maintain information about your health, treatment and care, so that you can be given the best possible care. This personal information can be held in a variety of formats, including paper records, electronically on computer systems, in video and audio files.|
|What is our legal basis for processing personal information about you?||Any personal information we hold about you is processed for the purposes of ‘provision of health or social care or treatment or the management of health of social care systems and services under chapter 2, section 9 of the Data Protection Act 2018 (subject to parliamentary approval).
For further information on this legislation please visit: http://www.legislation.gov.uk/
|What personal information do we need to collect about you and how do we obtain it?||Personal information about you is collected in a number of ways. This can be from referral details from our staff, other 3rd parties or hospitals, directly from you or your authorised representative.
We will likely hold the following basic personal information about you: your name, address (including correspondence), telephone numbers, date of birth, next of kin contacts, etc. We might also hold your email address, marital status, occupation, overseas status, place of birth and preferred name or maiden name.
In addition to the above, we may hold sensitive personal information about you which could include:
• Notes and reports about your health, treatment and care, including:
– your medical conditions
– results of investigations, such as x-rays and laboratory tests
– future care you may need
– personal information from people who care for and know you, such as relatives and health or social care professionals
– other personal information such as smoking status and any learning disabilities
It is important for us to have a complete picture of you as this will assist staff to deliver appropriate treatment and care plans in accordance with your needs.
|What do we do with your personal information?
What we may do with your personal information.
|Your records are used to directly, manage and deliver healthcare to you to ensure that:
The personal information we collect about you may also be used to:
Where possible, we will always look to anonymise/ pseudonymise your personal information so as to protect patient confidentiality, unless there is a legal basis that permits us to use it and we will only use/ share the minimum information necessary.
|Who do we share your information with and why?||We may need to share relevant personal information with other NHS organisations. For example, we may share your information for healthcare purposes with health authorities such as NHS England, Public Health England, NHS trusts, other general practitioners (GPs), ambulance services, primary care agencies, etc. We will also share information with other parts of the NHS and those contracted to provide services to the NHS in order to support your healthcare needs.
We may need to share information from your health records with other non-NHS organisations from which you are also receiving care, such as Social Services or private care homes. However, we will not disclose any health information to third parties without your explicit consent unless there are circumstances, such as when the health or safety of others is at risk or where current legislation permits or requires it.
There are occasions where the Practice is required by law to share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
There may also be situations where we are under a duty to share your information, due to a legal requirement. This includes, but is not limited to, disclosure under a court order, sharing with the Care Quality Commission for inspection purposes, the police for the prevention or detection of crime or where there is an overriding public interest to prevent abuse or serious harm to others and other public bodies (e.g. HMRC for the misuse of public funds in order to prevent and detect fraud).
For any request to transfer your data internationally outside the UK/EU, we will make sure that an adequate level of protection is satisfied before the transfer.
The Practice is required to protect your personal information, inform you of how your personal information will be used, and allow you to decide if and how your personal information can be shared. Personal information you provide to the Practice in confidence will only be used for the purposes explained to you and to which you have consented. Unless, there are exceptional circumstances, such as when the health or safety of others is at risk, where the law requires it or there is an overriding public interest to do so. Where there is cause to do this, the Practice will always do its best to notify you of this sharing.
|How we maintain your records||Your personal information is held in both paper and electronic forms for specified periods of time as set out in the NHS Records Management Code of Practice for Health and Social Care and National Archives Requirements.
We hold and process your information in accordance with the Data Protection Act 2018 (subject to Parliamentary approval) as amended by the GDPR 2016, as explained above. In addition, everyone working for the NHS must comply with the Common Law Duty of Confidentiality and various national and professional standards and requirements.
We have a duty to:
Use of Email – Some services in the Practice provide the option to communicate with patients via email. Please be aware that the Practice cannot guarantee the security of this information whilst in transit, and by requesting this service you are accepting this risk.
Further information can be found in our Information Governance policies, which are available at: http://www.sthk.nhs.uk/about/freedom-of-information/our-policies-and-procedures
|What are your rights?||If we need to use your personal information for any reasons beyond those stated above, we will discuss this with you and ask for your explicit consent. The Data Protection Act 2018 (subject to parliamentary approval) gives you certain rights, including the right to:
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
Data Protection Officer
Mr Craig Walker
Head of Information Governance and Quality Assurance – Data Protection Officer
St Helens & Knowsley Teaching Hospital Trust
Health Informatics Services
Alexandra Business Park
0151 676 5698
|Information Commissioner’s Office||The Information Commissioner’s Office (ICO) is the body that regulates the Practice under Data Protection and Freedom of Information legislation. https://ico.org.uk/. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the. ICO at:
Information Commissioner’s Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510